RETURNS POLCY

Returns & Refund Policy

At THE ROYAL Avenue, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are happy to help.

Returns

You may request a return within 7 days after receiving your order.

To be eligible for a return:

- The item must be unused and in its original condition.
- The product must be in the original packaging.
- Proof of purchase or order number is required.

Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product.

We will review the issue and provide a replacement or refund if approved.

Non-Returnable Items

The following items cannot be returned:

- Used products
- Items damaged by customer misuse
- Final sale or clearance items

Refunds

Once your return is inspected and approved, the refund will be processed to your original payment method within 5–10 business days.

Shipping Costs

Shipping charges are non-refundable unless the issue was caused by our mistake.

Contact Us

If you have any questions about our Returns & Refund Policy, please contact our support team through our store contact page.

Thank you for shopping with THE ROYAL Avenue.